Document Management System Implementation

Legal leaders can no longer rely on single document or records management technology. Kroll experts can help you design and implement a document management system that optimizes the way your team handles electronic files and works with your clients and business partners.

Document Management

As investments in infrastructure have steadily increased, many gaps have emerged as focus has shifted towards customer experience and value. The most successful organizations will manage this change without neglecting governance and risk management. The heart of many digital transformation initiatives is designing effective solutions that store an organizations’ documents and information, while not sacrificing on-demand collaboration.

Legal Document Management

Often the best products on the market are from different vendors. Integrating best-of-breed products and technologies is necessary to provide your end-users the optimal work management tools. By partnering with industry leading software providers, Kroll provides the skills and expertise to implement the systems that you need, in the way you need them to work together.

Our practice’s unique approach delivers robust solutions that focus on key areas that are often overlooked during traditional document management implementation projects.

Kroll’s experts balance the necessary skill, insight, and experience to implement and define technologies and processes to manage information from arrival through active life, ending in archival and defensible disposition.

Information Lifecycle Management

ILM enhances productivity by enabling you to manage documents, emails, forms, files, records, and other data with efficiency and precision. Through modern technology and autonomous workflows, employees will have a higher level of satisfaction and discover opportunities for better time management.

Kroll helps clients manage enterprise-class volumes of data by employing solutions that allow the business to meet its needs to organize, manage and locate content, as well as meet organizational and regulatory compliance requirements

Implementing New Technology Through Real World Experience

Our consultants have decades of experience assisting clients through the complete lifecycle of implementing and supporting traditional and cloud-based legal document management systems. As a trusted advisor to in-house IT and an effective partner for legal product vendors, we can help elevate IT’s role in transforming legacy platforms and applications.

Our projects follow a tested project management methodology to identify needs and risks early and through iteration and testing, and deliver robust systems that meet end-user needs.

• Requirements Definition
• Design & Prototyping
• Build and Development
• Document Migration
• Testing and Remediation
• Deployment
• Training
• End User Adoption and Change Management

Whether you need a full-stop implementation partner or a seasoned consultant to help drive change management, our experts are ready to assist.

Ongoing Managed Support and Continuous Improvement

The implementation of ILM solutions is a journey, and not simply an event. The nature and value of content changes over time within an organization as does workflow and internal processes. The underlying technology should remain flexible as business changes to provide a relevant and easy-to-use experience for end-users. This requires thoughtful design and attention to the ongoing use model of the solution. As part of our Managed Services business, we provide a variety of Continuous Improvement models built to ensure your ILM platform remains relevant, fresh and effective as your business changes and grows.