A collaborative effort between the Consumer Duty Alliance and Kroll, this guide provides practical advice for firms to effectively navigate their Consumer Duty responsibilities.
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As Consumer Duty becomes live for firms with new and existing products and services, Matt Austen is joined by external guest speaker Claude Weston, Compliance Officer at Casterbridge Wealth to discuss what consumers can expect in the future. Claude will share Casterbridge Wealth's own Consumer Duty journey and how opportunities to further enhance client outcomes have been found.
Kroll’s Regulatory Advice and Consulting specialists provide insight on the regulatory change now approaching the financial services industry and discuss the FCA's intention to place clear accountability for compliant implementation of the Consumer Duty.
As the deadline approaches for one of the most significant changes to the UK Consumer Regulation in a decade, Matt Austen is joined by Kroll's Regulatory Transactions Lead and former FCA Authorizations team member, Jon Hunsdon, to discuss the impact of the Consumer Duty on firms seeking FCA Authorization. Jon also addresses common questions from clients and provides insights for a smoother authorization journey.
Kroll’s Regulatory Advice and Consulting specialists provide insight on the regulatory change now approaching the financial services industry and discuss the FCA's intention to place clear accountability for compliant implementation of the Consumer Duty.
In the latest episode of The Kroll Lens: Navigating the Regulatory Landscape, with around a month to go until the first Consumer Duty deadline, Kroll's Consumer Duty expert Matt Austen and UK Compliance Director Warren Low discuss the importance of being able to evidence a reasonable and proportionate response to the Duty requirements, as well as share views on what the achievement of ‘significant compliance' looks like in reality.
Kroll’s Regulatory Advice and Consulting specialists provide insight on the regulatory change now approaching the financial services industry and discuss the FCA's intention to place clear accountability for compliant implementation of the Consumer Duty.
In the latest episode of The Kroll Lens: Navigating the Regulatory Landscape, Kroll's Consumer Duty expert, Matt Austen, and Richard Taylor, Director in Kroll's Financial Services Compliance and Regulation practice, discuss whether the FCA's approach to Consumer Duty makes it even more essential to conduct adequate regulatory due diligence when looking to acquire a regulated firm with retail customers.
In the latest episode of The Kroll Lens: Navigating the Regulatory Landscape, Kroll’s Consumer Duty expert Matt Austen alongside Paul Heffernan, Internal Audit Specialist in Kroll's Financial Services Compliance and Regulation practice, discuss the role of the third line of defense and how it can help both the firm and the FCA to achieve the key aims of the Consumer Duty.
In the first episode of The Kroll Lens: Navigating the Regulatory Landscape, Nicola Norfolk is joined by Mark Turner and Matteo Basso, managing directors in Kroll's Financial Services Compliance and Regulation practice, where they discuss the role of the governing body (e.g., the board) at regulated firms in helping the FCA achieve the key aims of the Consumer Duty.
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