Wed, Aug 28, 2024

SOC as a Service: Bridging Your Resource Gap

As cyber threats continue to grow more sophisticated, the demand for dynamic, scalable security solutions has led to the increasing adoption of Security Operations Center as a Service (SOC as a Service, or SOCaaS).

The SOC as a Service model offers a significantly more cost-effective alternative for organizations without the resources to establish full-scale, in-house security operations centers (SOCs). This comprehensive guide details the significance of SOC as a Service in advancing organizational cyber security and outlines its key benefits, what to look for in a provider and more.

What is SOC as a Service?

Effective cyber security management demands a combination of technology, intelligence and expertise. A SOC plays a critical role in providing this, delivering the capabilities required to maintain and improve cyber security around-the-clock. SOC staff are responsible for using the tools at their disposal to ensure that potential security incidents are identified as early as possible and response actions are put in place to remediate them quickly and effectively. 
Traditional in-house SOC models present many limitations for organizations seeking to keep pace with the fast-changing threat landscape. Internally run SOCs can put significant financial and practical pressure on companies without the resources to run them effectively. This is because of the requirement to hire, train and retain technical specialists and maintain professional accreditation, alongside the constant need for technology to keep up-to-date with changing threat actor types and tactics.

SOCaaS is an outsourced security service that provides organizations with enterprise-scale SOC capabilities on a subscription basis. It works as a virtual extension of in-house resources to deploy and manage security technologies, monitor and triage alerts, analyze and investigate threats, and support incident response. SOC services can take different forms, such as a fully outsourced SOC, a virtual SOC or a co-managed SOC, in which responsibilities are shared between the buyer and the service provider.

Critical advantages of SOC as a Service include its scalability, flexibility and capacity for integration with organizations' existing cyber security frameworks. This model provides all the advantages of a SOC without the typical cost of acquisition. It is a more seamless and cost-effective option for organizations that lack the necessary budget and resources to build an in-house operation. As a result, many businesses are now looking to outsource part or all of their SOC capability.

The Development of SOC as a Service

The SOC has undergone a significant shift from traditional, resource-intensive security operations to cloud-based, managed solutions. It has changed greatly  in recent decades, originating as a function used only by government and defense organizations. The role of SOCs for businesses was initially covered by a traditional network operations center (NOC), which managed network device management and performance monitoring. Early SOCs were responsible for functions such as managing virus alerts, detecting intrusions and responding to incidents.

SOCs started out as relatively small internal teams of technical specialists working under constant pressure to monitor and manage potential security threats. As organizations’ IT infrastructures have grown in complexity and threat actors have evolved in sophistication, SOCs have needed to keep up. The modern SOC has changed to become more proactive, combining automation with human expertise. The ongoing rise of the responsibilities of the SOC alongside increasing costs means that outsourcing these types of requirements has become a popular option, leading to the rise of SOCaaS.

Key Functions Performed by SOCaaS Include:

  • Threat hunting
  • System deployment and management
  • Log management and monitoring
  • Threat intelligence analysis
  • Vulnerability management
  • Event investigation and triage

 

  • Use case development
  • Incident response
  • Root cause analysis
  • Breach notification
  • Compliance reporting
  • Employee security training

The Benefits of Outsourcing your SOC

The advantages offered by SOC as a Service include:

24/7 Security Monitoring

With security threats prevalent around-the-clock, organizations put themselves at risk by relying on security solutions that only monitor during office hours. Through SOCaaS, companies benefit from continuous monitoring of their IT infrastructure and data, so threats are managed and mitigated in real -time, day or night.

Enriched Threat Intelligence

Gathering the latest threat intelligence through an in-house SOC and incorporating it into the threat detection process can be time-consuming and complex. With SOC as a Service, organizations benefit from the latest intelligence, leveraging it to enhance the performance of detection systems and processes.

Strategic Incident Response

Incident response planning is a key part of maintaining a robust security posture. SOC as a Service ensures that organizations have the caliber of threat detection and monitoring required to develop and implement effective, impactful incident response plans, so they are better prepared to respond to security incidents.

Higher Return on Investment

Running a SOC in-house is extremely costly and often only achievable for the largest organizations. Yet without the support of a SOC, organizations fail to get the most out of their security investment and security blind spots can start to appear.

SOCaaS provides a more consistent and assured security option, delivering a better return on investment.

Reduced Pressure on In-House Security Teams

SOC as a Service enables organizations to reduce the risks of missing a potential incident while lowering the potential for employee burnout as a result of the continuously changing threat landscape.

Enhanced Performance Measurement

Performance tracking is critical to ensuring that organizations have a clear understanding of how well their SOC is identifying and responding to threats. SOCaaS allows them to achieve this by providing precise insight into how their SOC is performing, through measures such as Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), as well as regular purple teaming. This breadth of detection management and measurement means companies are able to maintain a more robust security posture.

Improved Orchestration and Contextualization

SOCaaS delivers the capacity to detect threats across networks and endpoints, combining telemetry across a range of tools and orchestrating it to provide additional context around potential threats. Reporting genuine incidents through a single pane of glass further reduces the complexity of managing disparate tool sets.

Specialist Knowledge and Skills

Recruiting, training and retaining the necessary expertise to run a full-fledged SOC is a continuous challenge. SOC as a Service brings together a wide range of highly experienced security experts, providing both the capacity and capability to function consistently and continuously.

In-House vs. SOC as a Service

SOC as a Service offers significant operational and resource management advantages compared with in-house SOCs. SOCaaS removes the practical burden and prohibitive costs of establishing, managing and recruiting for an in-house SOC alongside the constant demands of maintaining and updating technology to ensure that it keeps pace with evolving threat types.

By using an external service, organizations benefit from the security insights gained across their service provider’s entire client -base, broadening their understanding of potential threats and vulnerabilities. Scalability is yet another advantage of SOC as a Service compared with running an in-house SOC; an effective external provider has the capacity to scale SOC services in alignment with the changing needs of an organization—a process that would take a lot longer to achieve in-house.

Roles and Responsibilities in SOC as a Service

The effective division of responsibilities between an organization and its SOC provider is critical to the success of SOCaaS. This balance is achieved by establishing clear parameters from the outset, ensuring that both parties understand which organization will be responsible for which activities. Check that your potential provider is willing to outline the most efficient and cost-effective way for you to work together.

Similarly, look carefully at the full range of SOC roles your provider can take on. Alo  ngside the breadth of responsibilities, carefully assess the potential service provider’s capability to adapt to evolving security threats and organizational requirements.

How to Select a SOC as a Service Provider

While SOC as a Service offers a range of advantages, businesses must be vigilant that they are entrusting their security to a provider with a proven track record. They should also ensure that the capabilities of their prospective provider align with their specific organizational needs, security goals and compliance requirements. Key criteria include:

Extensive Security Expertise

When choosing a SocaaS provider, it is important to select a company with an up-to-date and in-depth understanding of the cyber threat landscape, the tactics used by adversaries and the tools that can defend against them. Look for a provider able to demonstrate that their team consists of fully certified experts accredited to the highest professional standards.

Up-to-Date Security Technologies

Because threats are continuously evolving, technologies can quickly become obsolete. Look for a SOC as a Service provider with a wide range of technologies capable of identifying and responding to all types of threats, even emerging ones. A provider with a vendor-agnostic approach to technology will ensure that any solutions deployed will be best suited for each specific environment.

Swift Incident Response Capabilities

Effective incident response  is a critical aspect of SOC as a Service. Check whether your prospective provider has a strong track record of responding to breaches and minimizing the disruption caused by attacks. Assess the experience of your selected provider in managing critical security incidents.

Advanced Security Analytics

SOC as a Service helps to remove the burden of false positive alerts that can take up the time and attention of in-house security teams. Verify your potential SOCaaS provider’s ability to analyze, triage and prioritize alerts generated by your organization’s underlying security technologies so they only communicate those that require your attention.

Integrated Threat Intelligence

Threat intelligence  is critical to enabling SOC as a Service to identify, manage and mitigate threats. Check that your SOCaaS provider is set up to use the full potential of threat intelligence from a range of external sources and integrate it with other types of insights for more comprehensive coverage.

Leverage SOC as a Service with Kroll

Kroll’s SOC as a Service offerings enable organizations to detect and respond to cyber threats 24/7 as part of our award-winning Kroll Responder managed detection and response (MDR) service, providing expert support throughout the entire incident response life cycle. We provide extended security monitoring, earlier insight into targeted threats, and complete response to contain and eradicate threats across your digital estate.

Our CREST -accredited, global SOC network consists of security analysts, engineers, threat researchers and incident responders who work as a virtual extension of our customers’ in-house teams, managing and monitoring the latest detection technologies to hunt for and eliminate threats. They investigate and triage alerts to deliver a 10x reduction in dwell time and help ensure your in-house resources are not burdened with the responsibility of around-the-clock threat detection or left to make the call on response actions based on generic guidance.

For a consultation on SOC as a Service solutions tailored to your specific business needs and cybersecurity challenges,

Contact Kroll


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