Question 1

What is cyber incident response?

Accepted Answer

Cyber incident response is the process of responding to, managing and mitigating cyber security incidents. Its goal is to limit the damage and disruption caused by cyber-attacks and, where necessary, to restore operations as quickly as possible. When an organization is impacted by a cyber security breach, a clear perspective is required to take control of the situation and respond effectively to protect assets, operations and reputation. Timely incident response support helps companies to quickly contain the compromise and smoothly achieve recovery, leaving them in the strongest position possible, with minimal business disruption and their reputation intact.

Question 2

What does an incident response team do?

Accepted Answer

An incident response team (IRT) or computer incident response team (CIRT) or is a group of experts responsible for responding to, managing and mitigating security incidents. An incident response team investigates, analyses and remediates incidents and manages internal and external communications in the event of an attack. Its role can also include developing and maintaining an incident response plan and assessing potential changes in technology, training and other aspects following a security incident. Another important role for incident response teams is running trials of an organization’s incident response approach based around real-world scenarios.

Question 3

What is an incident response plan?

Accepted Answer

An incident response plan is a document which outlines an organization’s strategy for responding to security incidents, such as data breaches and ransomware. It sets out specific actions and procedures to facilitate timely and effective incident mitigation, clearly defining the steps that should be taken and the person responsible for them. An incident response plan covers each stage of an incident, to enable organizations to take timely and effective action in the event of disruption caused by a cyber-attack.

Question 4

Why do you need an incident response plan?

Accepted Answer

Incident response planning plays a critical role in helping organizations to maintain a robust long-term security posture. Vital time can be lost in establishing a strategy after an incident occurs. An incident response plan helps organizations to reduce the potential damage of a cyber incident and move forward quickly and effectively following an attack. Your incident response plan is a strategic roadmap which outlines the exact steps your organization should follow after different types of incidents. It also communicates to stakeholders and regulators that your organization is fully committed to addressing new and emerging cyber threats.

Question 5

What should an incident response plan include?

Accepted Answer

An Incident Response Plan is a document which sets out an organization’s strategy for responding to different types of security incidents, including ransomware attacks, IP theft and data breaches. It should include the specific procedures and responsibilities associated with addressing each stage of an incident, with defined roles for completing specific incident response actions. An incident response plan is your organization’s roadmap for taking timely and effective action in the event of disruption caused by a cyber-attack.

Question 6

What is an incident response plan?

Accepted Answer

A key error which organizations make in relation to incident response is failing to implement an incident response plan to effectively manage and mitigate cyber incidents such as data breaches and ransomware. Another common mistake made by many organizations is failing to understand their on-premises and cloud environments, and the security tools and policies they have in place. Failing to invest enough in an effective strategy is also a common incident response error. With back-ups a vital part of defending an organization against the impact of a cyber incident, not reviewing them regularly is yet another common mistake.

Question 7

What are the key cyber incident response steps?

Accepted Answer

Effective incident response should include six key steps:preparing systems and procedures, including the development of an incident response planthe identification of incidents and the gathering of evidencethe containment of attackers and incident activity to limit any additional damage from the incident, which includes short-term containment, system back-up to preserve evidence, and long-term containmentthe eradication of attackers and re-entry optionsrecovery from incidents, including the restoration of systemslessons learned and the application of feedback to the next round of preparation.

Question 8

How should organizations respond to a security incident?

Accepted Answer

It is important to take fast, decisive action when a security incident occurs. Effective incident response requires a clear plan which outlines the actions key stakeholders should take in a variety of scenarios. Organizations should then follow a clear and structured sequence of steps to ensure that every aspect of managing and mitigating the incident is covered. This will include actions such as containment, threat removal and mitigation and recovery, identification of improvements and further testing. The response should also include informing the relevant authorities, depending on the nature of the incident.

Question 9

What is the key to effective incident response?

Accepted Answer

The key to effective incident response is good planning and preparation. Having a robust incident response plan in place with clear responsibilities for specific team members will allow your organization to respond quickly, and take immediate, decisive action to reduce the impact of different types of cyber incidents. A proactive approach which includes a structured plan set in place before a cyber incident occurs will ensure that your organization is more able to recover, even in the event of a serious cyber incident. Another important aspect of effective incident response is ensuring that you have a good security partner.

Common Threats Addressed by Our Incident Response Team
Business Email Compromise and Wire Fraud	Insider Threats and Accidental Data Loss
Advanced Persistent Threats (APT)	Third Party and Vendor-Related Risks
Malware, Keyloggers, and Backdoors	Cryptocurrency Theft
Ransomware	Targeted Intellectual Property Theft
Payment Card Fraud (PCI/PFI)	Web Application Attacks and Password Theft

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